| <H1> Africa's first of its kindEmpathic AIwhere tech gets a heartbeat </H1> |
| <H1> AI Transformed, Empathy Enabled. </H1> |
| <H1> Discover a new world of end-to-end customer experience management </H1> |
| <H1> Beyond Automation </H1> |
| <H1> Transform your business with our data-driven CX approach </H1> |
| <H1> A global industry leader who thinks local and acts global to orchestrate outcomes </H1> |
| <H1> Offshore with us </H1> |
| <H1> Connecting your customers to your brand and making them your advocates </H1> |
| <H1> We take pride in our shared moments of success, partnering with global brands </H1> |
| <H1> Glocalisation in action: Global reach, locally rich </H1> |
| <H3>
Located in Top-tier OffshoreCX Destinations
</H3> |
| <H3>
ISOCertified
</H3> |
| <H3>
Ranked as a Major Contender& Star Performerby Everest Group
</H3> |
| <H3>
Reduced TCOby over 40%for our clients
</H3> |
| <H3>
Increasedefficiency by 20% for our clients
</H3> |
| <H3>
Located in Top-tier OffshoreCX Destinations
</H3> |
| <H3>
ISO & PCI-DSS Certified
</H3> |
| <H3>
Ranked as a Major Contender& Star Performerby Everest Group
</H3> |
| <H3>
Reduced TCOby over 40%for our clients
</H3> |
| <H3>
Increased efficiencyby 20% for our clients
</H3> |
| <H3>
Located in Top-tier Offshore CX Destinations
</H3> |
| <H3>
ISO & PCI-DSSCertified
</H3> |
| <H3>
Increased efficiency by 20% for our clients
</H3> |
| <H3>
Reduced TCO by over 40% for our clients
</H3> |
| <H3>
Recognised as a Major Contender & Star Performer by Everest Group
</H3> |
| <H3>
Located in Top-tier OffshoreCX Destinations
</H3> |
| <H3>
ISO & PCI-DSS Certified
</H3> |
| <H3>
Ranked as a Major Contender& Star Performerby Everest Group
</H3> |
| <H3>
Reduced TCOby over 40%for our clients
</H3> |
| <H3>
Increasedefficiency by 20% for our clients
</H3> |
| <H3>
Located in Top-tier OffshoreCX Destinations
</H3> |
| <H3>
ISO & PCI-DSS Certified
</H3> |
| <H3>
Ranked as a Major Contender& Star Performerby Everest Group
</H3> |
| <H3>
Reduced TCOby over 40%for our clients
</H3> |
| <H3>
Increased efficiencyby 20% for our clients
</H3> |
| <H3>
Located in Top-tier Offshore CX Destinations
</H3> |
| <H3>
ISO & PCI-DSSCertified
</H3> |
| <H3>
Increased efficiency by 20% for our clients
</H3> |
| <H3>
Reduced TCO by over 40% for our clients
</H3> |
| <H3>
Recognised as a Major Contender & Star Performer by Everest Group
</H3> |
| <H3>
Located in Top-tier OffshoreCX Destinations
</H3> |
| <H3>
ISO & PCI-DSS Certified
</H3> |
| <H3>
Ranked as a Major Contender& Star Performerby Everest Group
</H3> |
| <H3>
Reduced TCOby over 40%for our clients
</H3> |
| <H3>
Increased efficiencyby 20% for our clients
</H3> |
| <H3>
Located in Top-tier Offshore CX Destinations
</H3> |
| <H3>
ISO & PCI-DSSCertified
</H3> |
| <H3>
Increased efficiency by 20% for our clients
</H3> |
| <H3>
Reduced TCO by over 40% for our clients
</H3> |
| <H3>
Recognised as a Major Contender & Star Performer by Everest Group
</H3> |
| <H3>
Located in Top-tier OffshoreCX Destinations
</H3> |
| <H3>
ISO & PCI-DSS Certified
</H3> |
| <H3>
Ranked as a Major Contender& Star Performerby Everest Group
</H3> |
| <H3>
Reduced TCOby over 40%for our clients
</H3> |
| <H3>
Increased efficiencyby 20% for our clients
</H3> |
| <H3>
Located in Top-tier Offshore CX Destinations
</H3> |
| <H3>
ISO & PCI-DSSCertified
</H3> |
| <H3>
Recognised as a Major Contender & Star Performer by Everest Group
</H3> |
| <H3>
Reduced TCO by over 40% for our clients
</H3> |
| <H3>
Increased efficiency by 20% for our clients
</H3> |
| <H3> iSON Xperiences Case Studies </H3> |
| <H4> Customer Experience Management </H4> |
| <H4> Business Process as a Service </H4> |
| <H4> CX Consulting & Design </H4> |
| <H4> Digital CX Capabilities </H4> |
| <H4> Customer Experience Management </H4> |
| <H4> Business Process as a Service </H4> |
| <H4> CX Consulting & Design </H4> |
| <H4> Digital CX Capabilities </H4> |
| <H4> Meet hAIVE - The Smartest Way to Fast-Track Insurance Onboarding </H4> |
| <H4> Developed by iSON Xperiences, hAIVE uses humanized Al to cut onboarding time and error rates-so insurers can move faster with confidence. </H4> |
| <H4> SAY hAI TO iSON </H4> |
| <H4> THE iSON XPERIENCES DIFFERENCE </H4> |
| <H4> Transform your business with our data-driven CX approach </H4> |
| <H4> NEWS AND INSIGHTS </H4> |
| <H4> DISCOVER iSON XPERIENCES </H4> |
| <H4> PROVEN SUCCESS, OVER TIME </H4> |
| <H4> OFFSHORE OFFERINGS </H4> |
| <H4> SERVICES & CAPABILITIES </H4> |
| <H4> OUR TRUSTED PARTNERS </H4> |
| <H4> OUR CLIENTS </H4> |
| <H4> OUR PEOPLE AND CULTURE </H4> |
| <H4> Ready to offshore your CXM? </H4> |
| <H4> Services & Capabilities </H4> |
| <H4> Find Us </H4> |
| <H4> Find Us </H4> |
| <H4> Customer Experience Management </H4> |
| <H4> Business Process as a Service </H4> |
| <H4> CX Consulting & Design </H4> |
| <H4> Digital CX Capabilities </H4> |
| <H6> Follow us </H6> |
| <H6> Follow us </H6> |
| <H6> Follow us </H6> |
Social
Social Data
Cost and overhead previously rendered this semi-public form of communication unfeasible.
But advances in social networking technology from 2004-2010 has made broader concepts of sharing possible.